Warranty Claim Instruction:
- Obtain RA / Claim Number
- Email ZTEC HID - ztechid@gmail.com
- Email subject: Warranty Issue
- Content must include:
- purchase date
- name of dealer
- bulb size and color temp
- year, make, and model of vehicle
- explanations of problem/issue
- Gather required info for warranty replacement
- Proof of sale - copy of invoice / paypal transaction receipt.
- Warranty card
- $20 money order - Payable to "Cash"
- Mail the bad components with above required documents to address below:
ProJDM, Inc.
RA / Claim #: xxxxx
P.O. Box 6777
Alhambra, CA 91802
Please Note: We will refuse all return packages without RA / Claim number.
You must obtain a RA / Claim number from ZTEC HID prior return anything. NO
EXCEPTION!
|
